Last Updated: 02-02-2025
1. Introduction
Welcome to Hotel Akash Ganga. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://www.akashgangahotel.com/ or engage with our services.
2. Information We Collect
- Personal Identification Information: Name, email address, phone number, postal address, etc.
- Booking Details: Reservation dates, room preferences, special requests, etc.
- Payment Information: Credit/debit card details and billing information.
- Technical Data: IP address, browser type, operating system, referring URLs, and other similar information collected via cookies and analytics tools.
3. How We Collect Information
- Direct Interactions: When you fill out forms on our website, make a reservation, or contact us via phone or email.
- Third-Party Booking Platforms: Information received from partners like MakeMyTrip and Goibibo when you book through them.
- Automated Technologies: Cookies and similar tracking technologies that collect technical data about your browsing activities.
4. Use of Your Information
- Process and manage your bookings.
- Communicate with you regarding your reservations and provide customer support.
- Improve our website, services, and overall guest experience.
- Comply with legal obligations and protect our rights.
5. Sharing Your Information
- Service Providers: Third-party vendors who assist in processing payments, managing bookings, or providing IT support.
- Legal Authorities: When required by law or to protect our rights and property.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request corrections to any inaccurate information.
- Request deletion of your personal data.
- Object to or restrict the processing of your data.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at contact.hotelakashganga@gmail.com.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website performance. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites, such as booking platforms. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
11. Contact Us
Hotel Akash Ganga
87H/L/37 Lal Bahadur Shastri Marg
Opposite GHS School Gate No. 4
Civil Lines, Prayagraj - 211001
Email: contact.hotelakashganga@gmail.com
Phone: +91 94-544-744-86